Billing

Trips are billed to the customer's credit card or corporate account. Regent Limousine Service accepts the following credit cards:

• American Express
• MasterCard
• Visa

If applicable, gratuity is calculated on the base fare, stop time, wait time, and any holiday surcharges will be added and itemized on the customer's billing statement.

The following additional charges will be itemized on the client's billing statement when applicable:

• Parking
• Ferry Costs
• Fuel Surcharge/Environmental Fee
• Cell Phone
• Holiday Surcharge
• Administration Fee

Certain trips may require an additional fee for meals and/or overnight accommodations for the driver.

Applicable taxes will be charged as required.

All published rates are subject to change without notice. Current rates are confirmed at the time a reservation is made.

All rates are calculated in the local currency and billed in CDN dollars at the prevailing exchange rate.

Due to fluctuation in currency exchange rates, all CDN dollar equivalents of international rates may vary.

All Reservations that are billed on an hourly basis, will be billed a minimum of thirty minutes travel time each way plus the time the passenger is in the vehicle when pick-up and drop locations are located outside the city of Victoria.

Fractions of an hour are rounded to nearest 15 minute increment.

Wait Time / Stop Time
For all point-to-point reservations, wait time will be charged at per 15 minute increment once the grace period has elapsed. Grace period is defined as 15 minutes beyond the scheduled pick up time.

Regent Limouseine Service's abilities to monitor private flights and train schedules are restricted, therefore, wait time will be charged as incurred for any passenger arriving on a private plane that is delayed by more than 15 minutes.

Cancellation and No Show Fees

Cancellation of sedans, SUVs, vans and limousines within 24 hours of scheduled pick-up will result in a full charge equal to the base fare price of the trip plus the gratuity.